For 21+ only

ae567 Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits. ae567 gives you the opportunity to play safely, healthily, and responsibly — always.

Why is responsible gaming important?

Online betting and casino games are a popular form of entertainment — but like any entertainment, they should be enjoyed in moderation. ae567 believes that every player's gaming experience should be enjoyable, controlled, and within their financial means.

Responsible gaming is not just about managing your spending — it is about maintaining your mental well-being, your relationships with family, and the balance of your daily life. We encourage all our players to see gaming as a form of entertainment, not a source of income.

At ae567, we actively provide tools and features to help you stay safe — including deposit limits, session time limits, time-outs, self-exclusion, and 24/7 support.

Important Warning

Gaming is always for entertainment — it is not a guaranteed source of income. Placing more bets in the hope of recovering lost money is a dangerous habit.

Never bet more than you can afford.
Do not play with borrowed money.
For those aged 21 and over only.

Our tools to protect you

Set Deposit Limits

Set the maximum amount you can deposit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and a cooling-off period is required to change it.

Session Time Limit

Set a time limit for how long you play in one sitting. When the time is up, ae567 will automatically notify you and end your session.

Time-Out Feature

If you want to take a break for a few days, use the time-out option. You can temporarily suspend your account for anywhere from 24 hours up to 30 days.

Self-Exclusion

If you feel gaming is getting out of control, you can close your account for 6 months or permanently. During this period, you will not be able to log in to ae567.

Set Betting Limits

Set a personal limit on the maximum amount you bet in each game session. This will help prevent you from placing excessive bets on impulse.

Reality Check

At set intervals, ae567 will show you a reminder — how long you have been playing and how much you have won or lost. This helps keep you aware.

21+ Age Limit and Minor Protection

ae567 is for individuals aged 21 and above only. We verify age at the time of registration and investigate any suspicious accounts.

If there are children or teenagers in your home, make sure they cannot access your ae567 account. Always keep your login details private and log out of your account after use.

We advise families and guardians to use internet filtering software that blocks minors from accessing gambling-related sites.

Steps to protect minors

Use a password or PIN on your device.
Turn off password saving in your browser.
Log out completely after playing.
Avoid playing games in front of children.
Talk openly with your children about online gaming.

Is gaming becoming a problem?

Problematic gaming is not always obvious — people often do not realise when entertainment has turned into dependence. Ask yourself the following questions:

Are you betting more to try to recover money you have lost?
Do you find it difficult to stop gaming?
Are you hiding your gaming from family or friends?
Are you spending money meant for essential expenses on gaming?
Do you feel restless or irritable when you cannot play?
Is gaming affecting your sleep, work, or studies?

If you answered "yes" to any of the above, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.

Our 24/7 Bengali live chat support team is ready to help you activate responsible gaming tools and take the steps you need — do not hesitate to reach out.

Live Chat Support

Support is available in Bengali 24 hours a day, 7 days a week. Our trained team understands your concerns and is ready to help.

Email Support

You can email us confidentially at [email protected]. We will do our best to respond promptly.

Activate self-exclusion — in just 4 steps

Log in to your account

Access your personal account on ae567 and go to the "Settings" or "Account Management" menu.

Choose the responsible gaming option

Go to the "Responsible Gaming" section and select the tool you want.

Set the duration

Choose how long you want to take a break for a time-out or self-exclusion — from 24 hours up to a permanent exclusion.

Confirm

Verify your identity and confirm the limit. The decision will take effect immediately and cannot be reversed before the set period ends.

If you have trouble activating a limit, contact our live chat directly — we will take the necessary steps on your behalf.

Practical tips for healthy gaming habits

Set a budget before you start playing and be prepared to lose that amount.
Do not think of gaming as a way to earn money — the house always has the edge in the long run.
Do not play when you are tired, feeling down, or under stress.
Avoid gaming while under the influence of alcohol or other substances.

When your set time is up, take a break — go for a walk, drink some water, spend time with family.
Never try to chase losses with bigger bets — this only makes the situation worse.
Talk about your gaming habits with family or trusted friends.
A winning streak does not guarantee future wins — each round is independent.

Frequently asked questions about responsible gaming

Yes, reducing a deposit limit takes effect immediately. However, if you want to increase a limit, a set cooling-off period must pass first — this prevents impulsive decisions made in the heat of the moment.

Any balance remaining in your account before self-exclusion is activated can be withdrawn, subject to the applicable terms and conditions. Please contact our support team before activating self-exclusion for more details.

A time-out is a short break — typically from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is a longer-term step — 6 months or more — and cannot be reversed before the period is up.

Bring the issue to their attention calmly and encourage them to seek professional help. Our support team can also guide family members. Reach out directly at [email protected].

The minimum deposit at ae567 is ৳500 (for all payment methods) and the minimum withdrawal is ৳800. Withdrawal requests are typically processed within 1 hour.

Setting a deposit limit or time-out does not generally cancel existing bonuses, but in the case of self-exclusion, active bonuses and promotions may be cancelled automatically. Contact our support team for more details.

Play responsibly, enjoy yourself

Have fun within your limits. We are always here if you need help.

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