ae567 Privacy Policy — Our Commitment to Protecting Your Information
We treat the protection of your personal information as our top priority and ensure a secure and transparent gaming environment through SSL encryption technology.
1 Introduction and Scope
This Privacy Policy ("Policy") applies to the ae567 platform. ae567 is a trusted online betting and casino platform in Bangladesh, operated through the website https://ae567.cam.
When you visit our website, create an account, play games, place bets, or use any of our services, you are considered to have accepted the terms of this Policy. If you do not agree to this Policy, you are requested to refrain from using ae567's services.
The word "information" in this Policy refers to Personally Identifiable Information, which includes your name, identity, contact details, and financial transaction information.
Definitions
"User" means any registered or unregistered person who uses this website on the ae567 platform. "Personal Information" means any information through which a specific individual can be identified. "Processing" means any activity involving the collection, storage, use, disclosure, or deletion of information.
2 What Type of Information We Collect
Registration Information
Information you provide when creating an account:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for age verification)
- Residential address
Financial Information
Information provided during deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account details
- Bank account details
- Transaction history and amounts
- Withdrawal request details
Gaming Activity Information
Information automatically recorded during your gaming sessions:
- Game play history and betting records
- Win and loss statistics
- Bonus usage information
- Session duration and activity
Technical Information
Device and network information collected automatically:
- IP address and geographic location
- Browser and operating system type
- Cookie and tracking data
- Referral source and page view information
3 How Your Information Is Used
Service Operation and Improvement
ae567 uses the information you provide for the following purposes: creating and managing accounts, ensuring login security, processing financial transactions, personalizing the gaming experience, and providing customer support. Your information may also be used to inform you about relevant offers and promotions based on your preferences, but always with your consent.
Security and Fraud Prevention
We analyze your information to maintain platform security and detect fraudulent activity. Automated data monitoring systems are used to prevent multiple account creation, money laundering, and other illegal activities.
Ensuring Responsible Gaming
We ensure responsible gaming by analyzing information about your gaming behavior. If signs of excessive gaming appear, we may contact you and help you set limits. For more details, please read our Responsible Gaming page.
Meeting Legal Obligations
Information may be retained and disclosed as necessary to comply with applicable laws and regulations, to respond to requests from regulatory authorities, and to resolve legal disputes.
4 Information Storage and Security Measures
SSL Encryption Technology
ae567 uses industry-standard SSL (Secure Socket Layer) encryption technology for all data transfers. This means all communication between your browser and our servers is encrypted and unreadable by third parties.
Data Retention Period
All information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for up to five (5) years for legal purposes and dispute resolution. Financial transaction records may be retained for a longer period in accordance with applicable regulations.
Staff Access to Information
Only authorized staff can access your information, and only to the extent necessary for carrying out their responsibilities. All staff work under strict confidentiality agreements.
Notification in Case of a Data Breach
If a data breach occurs and it appears that it may harm your rights and interests, we will notify you as quickly as possible. The notification will describe the nature of the incident, the potential consequences, and the remedial steps we have taken.
5 Sharing Information with Third Parties
Payment Processors
To process financial transactions, we share the necessary information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These providers follow their own privacy policies and security standards. Only the minimum information required to complete a transaction is shared.
Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi — may collect the minimum session information required to operate games on their platforms. This information is used solely for the purpose of operating games and ensuring fair play.
Legal Authorities
Information may be disclosed as required in response to valid legal orders, court directives, or legitimate requests from regulatory authorities. Information may also be disclosed to assist in investigations into fraud, money laundering, or other serious crimes.
Sale of Information Prohibited
ae567 never sells or transfers your personal information to any third party for marketing purposes. Your information is strictly limited to operating ae567's services.
6 Cookies and Tracking Technology
What Are Cookies and Why Are They Used
A cookie is a small text file that your browser stores on your device when you visit our website. Cookies help us with the following:
- Maintaining login sessions and avoiding the need to log in again
- Remembering your language and preference settings
- Improving website performance and security
- Personalizing the gaming experience
Cookie Controls
You can control or delete cookies from your browser settings. However, please note that disabling essential cookies may prevent certain key features of the website — such as login sessions — from working properly.
7 Your Rights Regarding Your Information
Right to Access Information
You can request a copy of the information ae567 holds about you at any time. This request can be sent to [email protected] and will be responded to within a reasonable time.
Right to Correct Information
You have the right to request correction of any personal information that is incorrect or incomplete. This can be done from your account page or by contacting the support team directly.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, information required to fulfill legal obligations or related to ongoing legal proceedings may not fall within the scope of this right.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. However, this will not affect the lawfulness of any processing carried out before the withdrawal.
8 Protection of Information for Minors
Access Prohibited for Those Under 21
ae567 strictly does not collect or process information from any person under the age of 21. Our platform is for those aged 21 and above only. An age verification process is conducted at the time of registration, and if false information is provided, the account will be closed immediately.
If we become aware that information about a minor has improperly entered our system, we will promptly delete that information and close the associated account.
9 Changes and Updates to This Policy
Process for Policy Changes
ae567 reserves the right to update or change this Privacy Policy at any time. For significant changes, we will send a notification to your registered email or clearly announce it on the website. Continued use of the website after any changes will be considered acceptance of the updated policy.
The date of the latest update will be noted at the top of this page. You are advised to check this page regularly.
Connection to Other Policies
This Privacy Policy applies together with our Terms and Conditions and Responsible Gaming policy. In the event of any conflict, the Terms and Conditions will take precedence.
10 Contact and Complaint Resolution
Privacy-Related Contact
Contact us for any questions, complaints, or requests regarding your information. Our Bengali-speaking support team is always here for you.